Warranty Policy
At LiftusAuto, we stand by the quality and durability of our products. Our **5-year warranty** is designed to give you peace of mind, ensuring your purchase is protected for years to come. Here are the details of our warranty coverage.
1. Warranty Coverage
All products purchased from LiftusAuto come with a **5-year limited warranty**. This warranty covers manufacturing defects in materials and workmanship under normal use for the warranty period.
What’s Covered:
- Structural components (e.g., lift arms, platforms, etc.)
- Hydraulic systems (including pumps, cylinders, hoses)
- Electric motor and power unit (for motorized lifts)
What’s Not Covered:
- Normal wear and tear
- Damage caused by improper installation or misuse
- Maintenance parts (e.g., filters, fluids)
- Damage due to modifications or unauthorized repairs
2. Warranty Claim Process
If you encounter any issues with your product during the warranty period, please follow the steps below to file a claim:
- Contact us at Contact@sridepro.shop with your order number, product details, and a description of the issue.
- Our support team will review your claim and provide instructions on how to proceed.
- If your claim is approved, we will either repair or replace the faulty part(s) at no additional cost to you.
3. Exclusions
This warranty does not apply to damages caused by accidents, misuse, abuse, or neglect. Any modifications or repairs not authorized by LiftusAuto will void the warranty.
4. Customer Responsibilities
To ensure your product remains covered under this warranty, proper care and maintenance must be followed according to the product’s manual. Failure to do so may void the warranty.
5. Contact Us
If you have any questions about our warranty policy or need to file a claim, please contact us:
Address: 1010 Petersburg Rd, Hebron, KY 41048, USA
Email: Contact@sridepro.shop
Phone: +1 (678) 922-4350