Frequently Asked Questions
1. Do you offer free shipping across the USA?
Yes, we offer free shipping across the continental United States for all orders. There are no hidden fees, and all taxes are included in the final price at checkout.
2. How long does shipping take?
Shipping times typically range between 15 to 25 business days, depending on your location. Large items, such as automotive lifts, are delivered by freight carrier, which may extend delivery times slightly.
3. What payment methods do you accept?
We currently accept PayPal as the primary method of payment. For larger transactions, ACH transfers can also be arranged. If you need any assistance with payment, feel free to contact us.
4. Do you offer lift gate delivery for large items?
Yes, if you do not have a forklift available at your delivery location, we can arrange for lift gate delivery. This will allow the carrier to safely unload large items, such as automotive lifts.
5. How do I initiate a return?
You can initiate a return by contacting us at Contact@sridepro.shop. Please include your order number and reason for return. Returns must be initiated within 30 days of receiving your item.
6. Why are your prices lower than other sellers?
We sell directly from the manufacturer, which allows us to bypass middlemen and offer competitive prices without compromising on the quality of our products.
7. How do I know LiftusAuto is not a scam?
We understand your concern. You can check our verified reviews on Trustpilot, Google, and ShopperApproved to see feedback from our satisfied customers.
8. What warranty is included with my purchase?
All of our products come with a **5-year warranty** that covers manufacturing defects and ensures you receive a high-quality product that lasts. Details are provided with each purchase.