Return and Refund Policy
At LiftusAuto, we strive to provide you with the best quality products and service. If you're not completely satisfied with your purchase, we’re here to help you with returns and refunds.
1. Return Policy
You have **30 days** from the date of receipt to return any item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Return Process:
- Contact us at Contact@sridepro.shop with your order details.
- Once your return is approved, we will provide a return shipping label or instructions.
- Please ensure the item is packaged securely for return shipment.
2. Refund Policy
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. You will receive a refund within **3 to 7 business days**, depending on your original payment method.
Full Refund Conditions:
- If the product is defective or damaged during shipping, we will cover all return costs and issue a full refund.
- In all other cases, the customer will be responsible for return shipping costs.
3. Non-Returnable Items
Certain items are non-returnable, such as customized products or clearance items. Please contact us if you are unsure whether your product is eligible for return.
4. Contact Us
If you have any questions about our return and refund policy, please contact us:
Address: 1010 Petersburg Rd, Hebron, KY 41048, USA
Email: Contact@sridepro.shop
Phone: +1 (678) 922-4350